Shipping Policy
Effective Date: July 8, 2026
At JA Electrical, we are committed to delivering your orders safely and efficiently across Australia. Please read our Shipping Policy below before placing your order.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been received and confirmed. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you may receive tracking information where available.
2. Shipping & Delivery
We ship to residential, commercial, and industrial addresses throughout Australia. Delivery times are estimates only and may vary depending on your location, courier services, weather conditions, public holidays, or other unforeseen circumstances. Shipping costs are calculated at checkout based on your delivery address and order details.
3. Delivery Responsibility
Please ensure your shipping information is accurate when placing your order. JA Electrical is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details. Risk and ownership of the goods pass to you once your order has been delivered to the nominated address.
4. Damaged or Missing Orders
If your order arrives damaged, contains incorrect items, or is missing products, please contact us as soon as possible. We will investigate the issue and work with you to provide an appropriate solution in accordance with Australian Consumer Law.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
JA Electrical
- Email: jaelectical@gmail.com
- Phone: +61 449 152 556
- Address: Sydney, NSW, Australia
We will respond to your enquiry as soon as reasonably possible.